Privacy policy

Welcome to Apna Dukkan. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the terms outlined in this Privacy Policy.

Information We Collect

When you visit or place an order on our website, we may collect the following information:

Personal Information

Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely through third-party payment providers)

Non-Personal Information

IP address
Browser type
Device information
Website usage data through cookies and analytics tools

How We Use Your Information

We use the information collected for the following purposes:

To process and deliver your orders
To provide customer support
To improve our website and shopping experience
To send order updates and important notifications
To prevent fraudulent transactions and maintain website security
To comply with legal obligations

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance website performance
Remember user preferences
Analyze website traffic and user behavior

You can disable cookies through your browser settings; however, some website features may not function properly.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

We may share limited information with trusted third-party service providers only for purposes such as:

Payment processing
Order fulfillment and delivery
Website analytics
Customer support services

These third parties are required to keep your information secure and confidential.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, misuse, disclosure, or alteration.

However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies separately.